Digital Delivery Policy
This Digital Delivery Policy outlines how and when you will receive your purchased digital products from our website.
1. Delivery Method
All products sold on this website are digital downloads only. No physical products will be shipped.
Upon successful payment, customers will receive an automated email containing a secure download link to access their product(s). In most cases, the download will also be available directly on the order confirmation page immediately after checkout.
2. Delivery Timeframe
Digital products are delivered instantly or within a few minutes after your payment is confirmed.
If you do not receive your download link within 15 minutes:
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Please check your spam or promotions folder.
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Ensure the email address entered at checkout is correct.
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Contact customer support at [Insert Support Email].
3. Download Limitations
All digital products are intended for personal, non-commercial use only. Sharing, reselling, or distributing the files is strictly prohibited.
Some download links may have expiration limits or a maximum number of download attempts. Please download and save your files to a secure device as soon as you receive them.
4. Technical Support
If you experience any issues with your download (e.g., corrupted files, incomplete downloads, or technical errors), please reach out to customer support at [Insert Support Email]. We will ensure you receive the product you paid for.
5. Responsibility of the Customer
It is the customer’s responsibility to ensure:
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A stable internet connection during download.
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Enough device storage space for the files.
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Compatibility of their device or software with the file format provided (most files are delivered as PDFs, JPGs, or Canva templates).
6. Lost Files
We strongly recommend saving a backup copy of your downloaded files. While we may assist in re-sending access when possible, we do not guarantee indefinite access to digital files after purchase.
7. Unauthorized Use
Purchasing a digital product does not grant ownership or license to resell or redistribute it in any form. Unauthorized distribution is a violation of intellectual property rights and may result in legal action.