FAQ
1. How will I receive my digital products?
Immediately after completing your purchase, you’ll receive an order confirmation page with a direct download link. You’ll also receive an email with your download link(s). Make sure to check your spam or promotions folder if you don’t see it within 5–10 minutes.
2. What format are the digital products in?
Most of our tools are delivered in PDF format (printable + fillable), and some include Canva templates or image-based resources. All files are compatible with both desktop and mobile devices.
3. Are these physical products? Will anything be shipped to me?
No. All items sold on this website are digital products only. No physical items will be mailed to you.
4. What if I don’t receive my download link?
First, double-check your spam or promotions folder. If it’s still missing after 15 minutes, contact us at [Insert Support Email] with your order details and we’ll resend your files.
5. Can I get a refund on a digital product?
Due to the nature of digital downloads, all sales are final and non-refundable. Once the files are delivered, we cannot issue a return or refund. We encourage you to read each product description carefully before purchasing. If you experience a technical issue, contact us and we’ll make it right.
6. Can I share my digital products with others?
No. All digital files are for personal use only. Sharing, reselling, or distributing any product from this website is strictly prohibited and violates copyright laws.
7. What if I accidentally lose my files?
We recommend downloading and saving your files to a secure device immediately after purchase. If you lose your files and need a new download link, please contact us — we’ll do our best to assist you, but we cannot guarantee indefinite access.
8. Do you offer customer support?
Absolutely. If you need help accessing your files or have questions about your order, reach out at [Insert Support Email]. We’re here to help.
9. Can I use your digital products for my business or coaching clients?
All products are intended for individual, personal development use only. If you’re interested in licensing or using our tools for group or commercial purposes, please contact us directly.